AAA Driving School is a state-licensed driver training provider in West Hartford, offering behind-the-wheel training. Contact the school directly to confirm current program schedules and pricing.
8 hours of in-car instruction with a licensed instructor.
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Nancy is the sweetest and so helpful and kind She helped us renew my mother’s license. It took two separate times to come in and she was so patient and educational. she even helped add her to our membership. My mother said she is so beautiful and kind. We hope everyone gets to experience her amazing customer service.
Was a longtime customer of Nationwide and during the refinance of our home we learned that we were overpaying by A LOT for our home owners insurance. Our broker referred us to Cindy at AAA and we couldn’t be more thankful! Cindy helped us not only save money but our coverage is also better. She was friendly, very responsive and answered all of our questions. Very happy we made the switch and wish we had done it sooner!
Absolutely awful with no respect for customers and safety. Our membership is through this office but we were stuck in another area of CT and the region constantly changes for the same place with no contact. We had a botched flat tire repair by an AAA mechanic and then we were stranded waiting 7 hours for a tow truck due to their mistake. We had 4 young kids and an elderly woman and took a Lyft home due to something they should have fixed properly hours ago . My husband had to wait in an empty parking lot till he finally got a Lyft and come home during an ice storm in really dangerous conditions 7 hours later. We were on the phone hours and hours during the event and after. Two months later and there is no reimbursement, any attempts to make anything right, or concern for customer satisfaction. We've been a member for over ten years and barely had to use a tow truck, but now we will need to find an alternative and cancel our membership.
Bad experience dealing with AAA West Hartford in taking my passport photos. The photos they took did not comply with the regulations and was told by the Department of State that I had to retake them. I went back to AAA and they wanted to charge me again. Horrible experience. The people were very rude as well. Ended up successfully retaking my photos at a post office. I don't recommend AAA, and definitely don't recommend this location.
AAA double charged me for a service and has failed to correct their own billing mistake. I provided documentation proving the duplicate charge, yet more than two months later, they are still refusing to refund me. The customer service process has been exhausting, dismissive, and ineffective. I should not have to fight this hard to get my money back when the error is clearly on their end. This experience has completely undermined my trust in AAA. If you value accurate billing and responsive customer service, be cautious.
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